You care how information about you is used, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting our Web site, you are accepting the practices described in this Privacy Notice.
Hope will not collect any personal information about you unless you volunteer it, nor will we give your information to anyone outside of Hope without your approval.
When you visit and navigate our sites and when you communicate with us via our sites, we will not collect personal information about you unless you provide us that information voluntarily.
Any non-public, personal information that you may provide via our sites will be used solely for the purpose stated on the page where it is collected. Personal information includes name, address, social security number or telephone number.
Hope Clinic will not sell, license, transmit or disclose this information outside of Hope Clinic for Women, except when:
- expressly authorized by you
- necessary to enable Hope Clinic contractors or agents to perform certain functions for us, or
- required by law
In all cases, we will disclose the information consistent with applicable laws and regulations, and we will require the recipient to protect the information and use it only for the purpose it was provided.
When you email your comments or questions to Hope, do not include confidential information.
Please e-mail your comments or questions about our Web site and services. We will share your comments and questions with staff most qualified to address your questions and concerns. (click here)
Your non-encrypted (meaning not secure) Internet e-mail communications, may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. If you wish, you may contact us instead via non-cellular telephone at:
(800) 844-3130 or (618) 451-5722
There are some locations on Hope Clinic’s Web site where we have made special provisions for a more secure environment to exchange information with you. At each of these locations, there are appropriate instructions.
What information about patients does Hope Clinic gather?
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide:
- to respond to your requests
- to reserve an appointment date/time
- to improve our services, and
- to communicate with you
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to maintain session state. The HTTP server issues a cookie to the user’s machine to keep track of their session. This cookie contains absolutely no information about the person, only a long string of characters that is system generated. Again, its only purpose is to provide a unique ID for the user’s session.
The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some features of our Web site, and we recommend that you leave them turned on.
How Secure Is Information About Me?
When collecting information; for example, scheduling appointments online, we protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input—meaning it is secure.
Do I have to provide information?
You can always choose not to provide information, even though it might be needed to take advantage of features of our Web site, such as reserving an appointment date and time online.
To explore products that offer anonymous browsing click on any one of the following sites:
www.anonymizer.com
www.IDzap.com
www.somebody.net
www.zeroknowledge.com
We cannot vouch for the effectiveness of any of these products. In addition, the Federal Trade Commission provides useful information about online privacy on its Web site.
Conditions of Use, Notices, and Revisions
If you choose to visit our Web site, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, and application of the law of the state of Illinois. If you have any concern about privacy, please send us a thorough description to 1602 21st St., Granite City, IL, and we will try to resolve it. This Notice and the Conditions of Use may change, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. You should check our Web site to see recent changes.